Privacy Policy

Privacy Policy

Effective Date: 1 January,2026

Welcome to Lumineek. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Lumineek (“we,” “our,” or “us”) collects, uses, and protects your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party gateways)

Device Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, support, or inquiries

  • Improve our website and user experience

  • Send updates, promotions, and marketing communications (only if you opt-in)

  • Prevent fraudulent transactions and enhance security

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Payment gateways (e.g., Razorpay, Shopify Payments)

  • Shipping and logistics partners

  • Service providers (for website hosting, analytics, marketing tools)

These third parties only use your information to perform services on our behalf.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Understand user behavior

  • Personalize your experience

You can choose to disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us:

Email: support@lumineek.in
Business Name: Lumineek

By using our website, you agree to the terms of this Privacy Policy.